Privacy Policy

Privacy Policy

Introduction

Welcome to https://dhow-cruise-offers-dubai.terratrek.net! We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of information from users accessing our website, utilizing our applications, or interacting with our services. Our primary goal is to be transparent and responsible in all aspects of data management.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Website: Our primary platform located at https://dhow-cruise-offers-dubai.terratrek.net.
  2. Applications: Any mobile or desktop applications developed and maintained by us.
  3. Services: All services offered through our website and applications.
  4. Products: Physical or digital products that we provide, accessible via our online channels.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

This policy is designed to guide our interactions with users in the following scenarios:

  1. Authorized User Access: When you sign up and use our applications and services as an authorized user.
  2. Website Visits: For visitors exploring our websites linked to this Privacy Policy.
  3. Communications: For any communication initiated or received from us, including newsletters, emails, phone calls, and text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which can include:

  1. Account Information: Details required to create and manage your user account.
  2. Payment Information: Data related to transactions, including payment method details and billing addresses.
  3. Financial Information: Financial records, banking information, or other sensitive financial data.
  4. Purchase Information: Records of products or services purchased from us.
  5. Mobile Device Identifiers: Unique identifiers from your mobile devices when you access our applications.
  6. Location Data: Information about your geographical location when using our services.
  7. Feedback: Responses, reviews, and comments provided by users.
  8. Social Media Information: Data obtained through social media platforms when users choose to interact with us on these platforms.
  9. Product Information: Details about products you show interest in or purchase from our website.

We gather this data through various means: user input forms, account settings, browsing interactions, analytics tools, and third-party service providers.

Cookies Policy

Cookies are small text files stored on your device when you visit our websites or use our applications. We employ cookies for the following purposes:

  1. Strictly Necessary: These ensure basic functions of our platform, like logging in and navigating through pages.
  2. Preference: Cookies store user preferences to enhance personalized experiences.
  3. Analytics: They help us understand user behavior and improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Data Retention and Deletion

We retain personal data for as long as it is necessary for the purposes it was collected or as required by law. Once the retention period expires or when the purpose changes, we will delete or anonymize the data. Our retention periods vary based on legal obligations and business needs, ensuring a balanced approach to data management.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  1. Encryption: We use encryption protocols for data at rest and in transit to protect against unauthorized access.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.

Children’s Privacy

Our services are not directed towards children under the age of 18, and we do not knowingly collect personal data from this demographic. Parents or guardians should ensure that their child does not provide us with any personal information without parental consent.

Your Data Rights

Depending on your jurisdiction, you have various rights regarding your personal data:

  1. Access: The right to request access to and verify the accuracy of your personal data.
  2. Rectification: Requesting corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Asking us to delete your data in certain circumstances.
  4. Restriction: Limiting the use of your data for specific purposes.
  5. Portability: Receiving a copy of your data in a structured, commonly used format.
  6. Objection: Objecting to the processing of your data for legitimate interests.
  7. Non-Discrimination: The right not to be subject to automated individual decision-making or profiling.
  8. Appeals and Complaints: Filing appeals or complaints with our privacy team regarding data handling practices.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Us

For any questions, requests for unsubscribe, or data privacy inquiries, please reach out to our dedicated privacy team at:

We value your trust in our company and are committed to handling your personal data with the utmost care and transparency.